Service Period:
- First 2
Years: Complete replacement of
defective products (where applicable) at no additional cost.
- After 2
Years: Labour and parts costs
for out-of-warranty items will be borne by the customer.
Warranty Handling:
- All
product warranties are provided by
the respective vendors.
- Kams
Designer Zone ensures coordination
with vendors for timely and effective service support.
Tentative Warranty Coverage by Product:
Product
|
Warranty
Period |
Plywood |
10 Years |
Laminate |
10 Years |
Hettich Tandem Drawers
|
8 Years |
Hettich / Häfele
Hinges |
3 Years |
Panel / COB Lights |
2 Years |
Curtain Fabrics |
6 Months |
Sofa
Fabric/
Composite Leather |
6
Months
|
Important Note:
Warranty terms are subject to vendor policies and may
vary by product. Kams Designer
Zone acts as a facilitator to ensure the customer receives the promised support
from the respective
vendors.
Non-payment to vendors will void the warranty after
project completion, and Kams will
not be responsible for obtaining service during the warranty period.